Covid UPDATED 09/07 

Our fellow Trekkies,

Firstly, we would just like to say thank you. These are not easy times for anyone, and the support and understanding that we have had from all of our guests over the last few weeks has been amazing.

After 3 months of uncertainty we’re delighted that all our holidays will be open from July.
Whilst we have allowed a huge amount of flexibility on collecting holiday balances where these are overdue, our fleet owners and partners will no longer hold yachts or accommodation indefinitely, so we must now insist on the timely settlement of holiday balances. Normal booking terms and conditions now apply.
  • The FCO’s advice against all but essential travel to Greece has been lifted from Saturday the 4th July.
  • There is no longer any quarantine required when returning from Greece to the England.
  • The Greek government has made an official announcement that direct flights from the UK to Greece will be possible from the 15th July.
  • If you have booked to stay with us and arrive on or before  Tuesday the 21st of July you may still amend your dates now for free to dates later in the year or indeed to 2021 should you wish to as we understand many flights have already been cancelled.
  • If you have booked to stay with us and arrive after Tuesday the 21st of July and your flight has been cancelled please contact your insurance provider to make a claim of “holiday curtailment” due to flight cancellation. Please forward confirmation of your flight cancellation and we can help with this process if necessary.
Working together with our fantastic partners we have introduced a sensible and safe plan to open our Beach Clubs and Yachting Holidays in July. We want you to enjoy your holiday as normal, and we really do feel there is nothing in the regulations that will prevent this.

CLICK HERE FOR OUR OPENING PROCEDURES

 

Family Sailing

 

“Thank you” – James, Susy and Leo.

 


Useful questions and answers

How we’re dealing with Covid-19 in greece

As we’re sure you can all appreciate, the current situation is moving extremely quickly, so different options are presenting themselves at every corner. Rest assured, the impact on your holiday with us will be minimal and there are just a few things to be aware of whilst you’re here with us.

CLICK HERE FOR OUR OPENING PROCEDURES

Holidays departing july

  • We are looking forward to welcoming guests on what we are sure will be a much-needed holiday.
  • To minimise any worries you may have concerning your flight  we are deferring any final balances due until to 4 weeks prior to departure.
  • If you are due to pay your final balance but your flight has been cancelled please contact us as soon as you can to discuss your options as we will of course look at each booking on a case by case basis to help if we can and re-schedule your holiday.
  • If you decide to cancel then normal booking conditions and cancellation charges will apply (final balances now required 4 weeks prior to departure).
  • Please contact us on info@trek-adventures.co.uk to discuss your options as we will of course look at each booking on a case by case basis to help if we can.

Holidays departing in August

  • We are looking forward to welcoming guests on what we are sure will be a much-needed holiday.
  • To minimise any worries you may have concerning your flight  we are deferring any final balances due until to 4 weeks prior to departure.
  • If you decide to cancel then normal booking conditions and cancellation charges will apply (final balances now required 4 weeks prior to departure).
  • Please contact us on info@trek-adventures.co.uk to discuss your options as we will of course look at each booking on a case by case basis to help if we can.

HOLIDAYS DEPARTING SEPTEMBER & October

  • We are looking forward to welcoming guests on what we are sure will be a much-needed holiday.
  • All our standard payment terms and cancellation policies still apply.
  • Please contact us on info@trek-adventures.co.uk to discuss your options as we will of course look at each booking on a case by case basis to help if we can.

IF YOUR FLIGHT HAS BEEN CANCELLED

  • You have a separate contract with your flight provider. If your flight is cancelled, your airline is obliged to offer an alternative route/date or a full refund. Please also contact your insurance provider to make a claim fro “holiday curtailment” due to the flight cancellation.

 Travel Insurance

  • Anyone who has booked a holiday and taken out our recommended travel insurance during the booking process prior to 11th March should be fully covered if flights are cancelled.
  • We believe most travel insurance policies offer the same provisions, but everyone should check with their own insurance providers.
  • To see our recommended travel insurance providers (MPI Brokers) updated Coronavirus policy, please click here

Are we taking new bookings ?

  • Yes of course, 2021 deferred bookings and new bookings are coming in thick and fast. If you would like to plan your next holiday we are happy to help. You can book with confidence, your money will be financially protected.
  • You can check availability, prices and boo online here https://trek-adventures.co.uk/book-online/

Is your Booking Safe ?

We offer 100% financial protection for all our holidays. We provide security for passengers’ holiday payments prior to and up to the completion of the holiday in the event of the financial failure of the organiser.

One of the most onerous responsibilities is the need to provide security for our passengers’ holiday payments prior to and up to the completion of the holiday in the event of the financial failure of the organiser.

Trek-Adventures work with International Passenger Protection Limited who have negotiated an exclusive contract with major international insurers, together with re-insurers, whose combined assets exceed £100 billion, to provide cover to comply with the new legislation.

International Passenger Protection
Please stay safe and good luck – James and Susy